This policy outlines BNJC’s procedures for handling requests for access to CCTV footage in compliance with relevant legal and privacy regulations. Requests will only be considered under the following categories:
- Civil Claims
- Criminal Investigations
- Subject Access Requests (SARs)
- Internal Investigations
- General Subject Access Requests (SARs)
Other than these specified categories, BNJC will not provide access to or copies of any CCTV footage.
Legal Compliance
BNJC ensures that any release of CCTV footage complies with all applicable legal requirements, including but not limited to:
- The Data Protection Act 2018
- The UK General Data Protection Regulation (UK GDPR)
- The Protection of Freedoms Act 2012
All releases of CCTV footage must be formally requested and authorised by one of the following designated personnel:
- Head of Security
- CEO
Requests for CCTV Footage in Civil Claims
BNJC may consider requests for CCTV footage as evidence in a civil claim under the following conditions:
- BNJC is not permitted to release CCTV footage directly to an individual.
- Requests must be submitted by a solicitor or an insurance company acting on behalf of an applicant.
The request must include:
- A completed BNJC CCTV Footage Request Form.
- Name of the applicant (person represented by the solicitor or insurer).
- Date, time, and location of the incident.
- Full details of the incident.
- In cases of road traffic incidents, details of the involved vehicles (including registration, make, model, and color).
BNJC reserves the right to confirm whether cameras operate in the specified location but does not guarantee footage availability.
Requests for CCTV Footage in Criminal Investigations
BNJC may provide CCTV footage to assist in a criminal investigation, subject to the following conditions:
- Requests must be submitted by a law enforcement officer or a solicitor acting on behalf of law enforcement.
- A completed BNJC CCTV Footage Request Form must be submitted.
The request must include: - Date, time, and location of the incident.
- Full details of the incident.
- Confirmation that the requestor’s identity has been verified.
BNJC may, at its discretion, confirm whether footage exists but will only release footage directly to law enforcement authorities.
Subject Access Requests (SARs) for CCTV Footage
Under data protection laws, individuals may request access to CCTV footage in which they are identifiable. Subject Access Requests are subject to the following conditions:
- Requests must be submitted in compliance with data protection laws and include proof of identity (passport or driver’s license).
- CCTV footage can only be viewed in person at BNJC premises in the presence of an authorized BNJC representative.
- No copies of CCTV footage will be provided under any circumstances.
Requests may be denied if:
- The footage includes identifiable third parties whose privacy rights must be considered.
- The footage’s release could compromise security or other individuals’ safety.
BNJC maintains a zero-tolerance policy for threats, aggression, or inappropriate behaviour during the viewing process. Any violations will result in immediate termination of access.
Internal Investigations
BNJC may review CCTV footage as part of an internal investigation into security incidents, misconduct, or policy violations. Such requests must be:
- Submitted by a senior manager or director.
- Accompanied by a completed BNJC CCTV Footage Request Form.
- Supported by a clear explanation of why the footage is relevant to the investigation.
If relevant footage is found, it will not be shared externally but may be reviewed in a controlled setting with authorized personnel.
General Subject Access Requests (SARs)
Under the UK GDPR and the Data Protection Act 2018, individuals have the right to request access to personal data held by BNJC. Subject Access Requests may include, but are not limited to, CCTV footage, personnel records, or other personally identifiable information.
All SARs must be processed as follows:
- Requests must be submitted in writing, detailing the specific data requested.
- Proof of identity must be provided (passport or driver’s license).
- BNJC will assess whether any third-party data protection considerations apply.
- Responses will be provided within one calendar month from the date of verification.
- In cases where the request is complex or involves large volumes of data, BNJC may extend this period by up to two additional months, with notification to the requestor.
- If a request is deemed excessive or unfounded, BNJC reserves the right to charge a reasonable fee or refuse the request.
For more information on SARs and individuals’ rights under data protection laws, please refer to the Information Commissioner’s Office (ICO) website: https://ico.org.uk/
General Provisions
- BNJC reserves the right to decline requests where disclosure would violate privacy laws or security protocols.
- All CCTV requests will be handled in accordance with BNJC’s data protection policies.
- Requests must be submitted in writing.
For further inquiries, please contact the Head of People and Operations at data@bnjc.co.uk.